No Hacks: Web Strategy for the AI Age

17: Goodbye Funnel, Hello Messy Middle

Catherine Quiambao and Slobodan Manic Episode 17

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 45:26

The path to purchase is complex. In this episode, we unpacked what the Messy Middle means and how you can stand out even if you’re a market challenger. We will walk you through Google’s Decoding Decisions consumer research and how they used the six cognitive biases to win in the messy middle.

Links in this episode:

  • https://www.thinkwithgoogle.com/intl/en-gb/consumer-insights/consumer-journey/navigating-purchase-behavior-and-decision-making/
  • https://www.thinkwithgoogle.com/_qs/documents/9998/Decoding_Decisions_The_Messy_Middle_of_Purchase_Behavior.pdf

If you learned something new today, we would appreciate it if you can leave us a review on your favorite podcast platform.

No Hacks is a podcast about web performance, technical SEO, and the agentic web. Hosted by Slobodan "Sani" Manic.

Podcasts we love

Check out these other fine podcasts recommended by us, not an algorithm.

From A to B Artwork

From A to B

Shiva Manjunath
Product for Product Management Artwork

Product for Product Management

Matt Green & Moshe Mikanovsky